Privacy Policy & Disclaimer

Introduction

The Green RV privacy policy is committed to responsible privacy practices. Our respect for customers’ privacy is paramount, and the “Privacy Policy” is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through our website and national dealer network. This includes “Personal Information” which is information about you that is personally identifiable such as your name, address, telephone number and email address and which is retrieved from the following forms on this website –

  • Sign up for a newsletter
  • Contact Us form
  • Warranty registration form

By providing the details required we may use your information in order to keep you up to date with information about us, our products and services and/or to provide you with special offers. Also to ensure your purchase of a Green RV Caravan or Motorhome is recorded and maintained for warranty and service purposes.

What if you don’t provide personal information?

Generally, you have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, we may not be able to provide you with the products and services that depend on the collection of that information. As an example, if you did not provide the personal information on the Contact Us form for all mandatory fields, we would be unable to assist with your specific enquiry.

To whom do we disclose personal information?

It is not Green RV’s policy to disclose your personal information to any person without your consent. However Green RV and its Authorised Dealers share personal information and is used for the primary purpose for which you provided it or for purposes which are related to the primary purpose. For example, when you purchase a caravan from a Green RV Dealer, we use the information you provide on the Warranty Certificate to contact you with a reminder when the caravan is due for service.

We may also disclose personal information to contractors (such as IT providers) who require access to that information to perform services for us. We require these contractors to keep that personal information confidential and not to disclose it for any purpose other than the purpose of performing those services.

How is personal information secured?

Green RV has implemented standards of technology and operational security in order to protect personal information from loss, misuse or unauthorised alteration or destruction. Only authorised personnel are allowed to access the personal information covered by this Privacy Policy.

Newsletters

Every now and then, we like to send our clients and members of our mailing lists a newsletter in order to keep them up to date with the happenings of our business. In this newsletter, we like to include any promotions that we are running, any new models that we have added to our range and any other information that we feel clients will find relevant or useful for their situation.

We refuse to buy mailing lists or to obtain email addresses through unethical means – we only send out information to those who have asked for it (our clients or members of our mailing lists). You can also rest assured that we do our utmost to protect your personal information, as we do not sell, distribute or lease out our own mailing lists. If you would like to opt out of our mailing list, please click the unsubscribe link provided with our newsletters.

Updating your personal information or opt-out

We endeavour to maintain your personal information as accurately and reasonably possible. We rely on the accuracy of personal information provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect, to notify us of a change in your personal information or request removal of your personal information from our database. You can do this via the contact details below:

  1. Email to info@greenrv.com.au
  2. Write to Green RV: 1/11 Pinewood avenue, Gympie 4570

Brisbane

51/59 Snook St,
Clontarf QLD 4019

Phone: 
(07) 3283 5070

Monday – Friday 8am – 5pm
Saturday 9am – 3pm
Sunday Closed

Gympie

11 Pinewood Ave,
Gympie QLD 4570

Phone: 
(07) 5483 9111

Monday – Friday 8am – 5pm
Saturday 9am – 3pm
Sunday Closed

Sunshine
Coast

6 Owen Creek Rd,
Forest Glen QLD, 4556

Phone:
(07) 5356 5000

Monday – Friday 8am – 5pm
Saturday 9am – 3pm
Sunday Closed

Melbourne

2-6 Fillo Dr,
Somerton VIC 3062

Phone:
(03) 8372 3030

Monday – Friday 8am – 5pm
Saturday Closed
Sunday Closed

Sydney

38-40 Mileham St,
Windsor NSW, 2756

Phone:
(04) 1722 7735

Monday – Friday 8am – 5pm
Saturday Closed
Sunday Closed

Mobile
Servicing

6 Owen Creek Rd,
Forest Glen QLD, 4556

Phone:
(07) 5356 5000

Trusted Brands

Industry Associations

Join Mailing List